Cancellation

CANCELLATION

Cancellation
In case you want to cancel Membership with MANO E MANO

Cancellation of Membership

If you no longer need a membership to MANO E MANO, you can cancel at any time. Although we do not want to see you go, we understand that you might no longer need fashion guidance or help. We hope you will sign up in the near future again!

Cancellation of Appointment with Stylist

  1. Cancellation Period: Our policy requires that you cancel appointments, bookings, or reservations at least 24 hours in advance. Providing this notice helps us accommodate other clients and manage our schedule efficiently.

  2. Cancellation Procedure: To cancel, please contact us promptly. You can reach us by phone at 484-661-0300 or via email at [email protected]. When requesting a cancellation, provide your name, booking details, and the scheduled appointment date and time.

  3. Cancellation Fees:

Cancellations made within 24 hours may incur a fee, specified during the booking. This fee covers the inconvenience caused by late cancellations and the slot’s unavailability for other clients. No-shows without prior notice may result in a full-service charge.

  1. Refunds: Eligible cancellations made within the specified timeframe will be refunded within 5-7 business days to the original payment method used during booking. Refund processing times may vary based on the payment processor.

  2. Exceptional Circumstances: In case of an emergency or unexpected situation requiring cancellation, please contact us directly. We’ll do our best to accommodate your needs and find a suitable solution.

  3. Rescheduling: For rescheduling appointments, get in touch with us as early as possible. We’ll strive to find an alternative appointment time that suits your schedule, subject to availability.

  4. Group Bookings or Special Events: Policies for group bookings or special events may differ and will be communicated during the booking process.

  5. Policy Agreement: By scheduling an appointment or making a reservation, you acknowledge and agree to adhere to our cancellation policy’s terms and conditions.

Our detailed policy aims to ensure fairness for both clients and our business operations. We appreciate your understanding and cooperation. For any questions or further clarification, don’t hesitate to contact us directly.

Need help?

If you need any help or have questions, please contact us at [email protected] for questions related to cancellation. We are here to help you.